Return Policy

We want you to be happy with your purchase. If you need to return an item, please review our policy below.

1. Eligibility for Returns

You have 7 days from the date of delivery to initiate a return. To be eligible, the item must be unused, in its original packaging, and in the same condition as received.

2. Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons once opened or used. Please contact us if you are unsure about a specific item.

3. Return Process

To initiate a return, please email us at hello@freshpod.in with your order number and reason for return. We will provide you with instructions on where to send the package.

4. Inspection

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@freshpod.in.

6. Contact Us

If you have any questions about our Return Policy, please contact us at hello@freshpod.in.